Retaining existing customers and strengthening business relationships, is essential in today’s competitive marketplace. Choosing a service supplier is a high cost, high risk decision, often with very little available information to help. Netbenchmarks can help you with this through its online customer satisfaction benchmarking, combined with a searchable directory, which shows who’s leading and who’s following in service delivery.

Our unique satisfaction index allows buyers to rate their suppliers, compare suppliers by satisfaction ratings and locate new suppliers. Suppliers can compare their performance against competitors and learn how to improve levels of customer satisfaction.

Our focus is on service industries, in a business to business environment – fast moving industries where there are many buyers and sellers. The service is available to industries such as events, management consultancy, training, marketing services, insurance, accountancy and lawyers.

The Netbenchmarks Event Suppliers Index can be reached by clicking here.